Fix common issues when activating a Banaslap Studio license on your WordPress website.
This guide helps you fix common issues when activating a Banaslap Studio license on your WordPress website.
Your license connects your WordPress site to your Banaslap account and controls your plan, subscription status, site activation, plugin updates, and available features.
License activation can fail for several reasons.
The most common causes are:
Start with the simplest checks before changing technical settings.
Make sure the license key was copied correctly from your Banaslap account.
Common mistakes include:
Copy the key again from your Banaslap account and paste it into the Banaslap Studio license screen.
Your license remains active while your subscription is active.
If a payment fails, your license may become inactive or restricted until the payment issue is resolved.
Check your Banaslap account and make sure:
If the payment was recently updated, wait a few minutes and refresh the license status inside Banaslap Studio.
Each Banaslap Studio license is limited to one WordPress site.
If the license was already activated on another site, activation may fail on the new site.
This can happen if:
If you need to move your license to another site, deactivate it from the old site first or contact support.
Make sure the site URL is correct in WordPress.
In your WordPress dashboard, check:
If your site recently moved from staging to production, the old URL may still be connected to the license.
Your WordPress site should use HTTPS.
License activation may fail if your site has:
Open your website in a browser and confirm that it loads correctly with `https://`.
Banaslap Studio needs to communicate with the Banaslap API.
If your server blocks outbound requests, the license screen may not be able to verify your license.
This can happen because of:
If you use a security plugin, temporarily check whether it blocks outgoing API requests from WordPress.
After fixing the issue, return to the Banaslap Studio license screen.
Click the refresh or activation button again.
The plugin should re-check your license status, subscription, site activation, and plan capabilities.
Both Starter and Pro require an active license.
Starter includes:
Pro includes:
If your plan recently changed, refresh the license inside Banaslap Studio.
Contact support if:
When contacting support, include:
Do not send your password, Stripe secret keys, or private server credentials.
Fix common issues when activating a Banaslap Studio license on your WordPress website.
This guide helps you fix common issues when activating a Banaslap Studio license on your WordPress website.
Your license connects your WordPress site to your Banaslap account and controls your plan, subscription status, site activation, plugin updates, and available features.
License activation can fail for several reasons.
The most common causes are:
Start with the simplest checks before changing technical settings.
Make sure the license key was copied correctly from your Banaslap account.
Common mistakes include:
Copy the key again from your Banaslap account and paste it into the Banaslap Studio license screen.
Your license remains active while your subscription is active.
If a payment fails, your license may become inactive or restricted until the payment issue is resolved.
Check your Banaslap account and make sure:
If the payment was recently updated, wait a few minutes and refresh the license status inside Banaslap Studio.
Each Banaslap Studio license is limited to one WordPress site.
If the license was already activated on another site, activation may fail on the new site.
This can happen if:
If you need to move your license to another site, deactivate it from the old site first or contact support.
Make sure the site URL is correct in WordPress.
In your WordPress dashboard, check:
If your site recently moved from staging to production, the old URL may still be connected to the license.
Your WordPress site should use HTTPS.
License activation may fail if your site has:
Open your website in a browser and confirm that it loads correctly with `https://`.
Banaslap Studio needs to communicate with the Banaslap API.
If your server blocks outbound requests, the license screen may not be able to verify your license.
This can happen because of:
If you use a security plugin, temporarily check whether it blocks outgoing API requests from WordPress.
After fixing the issue, return to the Banaslap Studio license screen.
Click the refresh or activation button again.
The plugin should re-check your license status, subscription, site activation, and plan capabilities.
Both Starter and Pro require an active license.
Starter includes:
Pro includes:
If your plan recently changed, refresh the license inside Banaslap Studio.
Contact support if:
When contacting support, include:
Do not send your password, Stripe secret keys, or private server credentials.