Customer dashboard overview

Customer dashboard overview

The customer dashboard is the account area where buyers can manage their purchases, licenses, downloads, memberships, and private access.

It is displayed on the beatmaker's own WordPress website and helps customers find everything they need after checkout.

What customers can access

Depending on your setup, customers may be able to access:

• purchased beats;
• license information;
• license PDF files;
• download links;
• membership status;
• remaining member downloads;
• VIP Early Access;
• Private Drops;
• favorites;
• listening history;
• profile and license information.

Before you start

Make sure you have:

• installed Banaslap Studio;
• activated your license;
• connected Stripe if you sell paid products;
• created at least one beat;
• configured license options;
• completed a test order if you want to test the full customer flow.

Where the dashboard appears

The customer dashboard appears on the account page configured for Banaslap Studio.

Customers usually access it after logging in or after completing a purchase.

If the customer is not logged in, they may be asked to log in or create an account before accessing their downloads and licenses.

Latest purchases

The latest purchases section helps customers quickly find their recent orders.

A customer may see:

• beat title;
• artwork;
• purchase date;
• selected license;
• download access;
• license PDF access if available.

This makes it easier for buyers to return later and find what they purchased.

Downloads and licenses

After purchase, customers can access the files included with their selected license.

For example:

• MP3;
• WAV;
• stems;
• other files included in the license.

Customers should only receive the files included in the license they purchased.

Membership status

If the customer has an active membership, the dashboard can show membership information such as:

• active plan;
• membership benefits;
• remaining downloads;
• access to member-only content;
• VIP Early Access;
• Private Drops.

This helps customers understand what their membership gives them.

Profile and license information

Customers can update profile and license information used for purchases and generated license documents.

This may include:

• first name;
• last name;
• artist name;
• email;
• phone;
• address;
• country;
• buyer or company information depending on your setup.

Keeping this information updated helps generate cleaner license documents.

Private Drops and VIP access

If the customer belongs to an eligible membership plan, the dashboard can show access to:

• VIP Early Access beats;
• Private Drops;
• member-only releases.

Customers who are not eligible should not see private content.

Testing the customer dashboard

Before launching publicly, test the dashboard:

1. Create a test customer account.
2. Complete a test purchase.
3. Log in as the customer.
4. Open the customer dashboard.
5. Check that the purchase appears.
6. Check that downloads are correct.
7. Check that the license information is correct.
8. Check membership access if the customer has a plan.
9. Confirm private content is only visible to eligible customers.

Troubleshooting

The dashboard is empty

Make sure the customer is logged in and has completed a purchase or joined a membership.

Downloads are missing

Check that downloadable files are attached to the purchased license.

The license PDF is missing

Check that license generation is enabled and that the order was completed successfully.

Membership access is missing

Check that the customer has an active membership and that the plan includes the expected benefits.

Private Drops are not visible

Check that the customer belongs to the correct membership plan and that the Private Drop is active.

Next step

After reviewing the customer dashboard, continue with:

• Manage member downloads
• Troubleshoot member access
• Test your checkout